Building products for your colleagues
Update: 2025-08-27
Description
Ever wondered what it takes to design products for the toughest customers - your own colleagues? In this episode, Pete dives into Service Design with Maggie and Paul from the CX team.
From balancing user feedback to managing expectations, Maggie and Paul share what colleagues really need, lessons learned, and the unique creativity required to build solutions that work for your team.
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