Patrick McKenzie (patio11) is joined by Jim Weisser, a serial entrepreneur and founder of SignTime, for an in-depth exploration of Japan's software market and startup ecosystem. They discuss the unique challenges of building software in a culture that prizes stability over rapid iteration, the dominance of systems integrators, and how Japan's economic stagnation shaped its relationship with technology. The conversation covers everything from Excel-driven development processes to the recent transformation of Japan's VC landscape, offering insights for anyone considering doing business in the world's third-largest economy.

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Full transcript: https://www.complexsystemspodcast.com/building-software-in-japan-with-jim-weisser/

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Sponsor: BoxWorks 2025

Discover hands-on AI data extraction techniques, network with industry experts, and hear featured speakers Vinod Khosla, Jared Kaplan, and Aaron Levie at BoxWorks 2025 in San Francisco (Sept 11-12). Use code BW25-ComplexSystems for 50% off at this link: https://bit.ly/452036h

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Links:

Signtime:: https://www.signtime.com/en/

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Timestamps:

(00:00 ) Intro

(00:24 ) Exploring the Japanese software market

(01:25 ) Challenges in the Japanese startup ecosystem

(02:37 ) Jim Weisser's background and journey

(05:14 ) The evolution of Japan's economy and business practices

(10:15 ) Understanding Japan Inc. and its impact on software

(10:28 ) The role of systems integrators in Japan
(19:01 ) Sponsor: BoxWorks Conference 2025 (*discounted tickets for Complex Systems listeners)

(20:29 ) Cultural differences in software development

(26:06 ) Digital transformation and efficiency in Japan

(32:44 ) Labor market dynamics and employment practices

(35:50 ) Startup ecosystem and equity culture in Japan

(42:53 ) Success stories and market potential in Japan

(43:42 ) Corporate relationships in Japanese companies

(44:10 ) Salesforce's success in Japan

(45:44 ) E-commerce boom in Japan

(46:33 ) Rakuten's evolution and strategy

(48:27 ) Amazon's journey in Japan

(49:13 ) Cloud services and security concerns

(51:18 ) Sansan: Business card management

(55:14 ) Venture capital landscape in Japan

(01:05:02 ) Personal reflections on living in Japan

(01:16:21 ) Wrap