Byting Into Savings: Corporate Wireless Optimization Secrets from Stephanie Heys
Description
Optimizing Wireless Expenses with Stephanie Hayes of Byte Analytics
In this episode of The Wireless Way, host Chris Whitaker interviews Stephanie Hayes, Head of Wireless Expense Analytics at Byte Analytics. They discuss the complexities of managed mobility and wireless expense management. Stephanie shares insights into how Byte Analytics optimizes corporate wireless billing to achieve measurable savings. The conversation covers common mistakes companies make in managing their wireless plans, the importance of using software for precision, and the role of AI in future optimizations. Stephanie also shares personal anecdotes about her travels and career journey. The episode concludes with actionable advice for finance leaders on avoiding overpaying wireless carriers.
00:00 Introduction and Guest Introduction
00:28 The Problem with Wireless Expenses
03:43 Stephanie Hayes' Background and Journey
05:04 Travel Stories and Personal Insights
07:32 Getting into Mobility Expense Management
10:17 Challenges in Wireless Billing
13:18 Global Optimization and Software Solutions
18:17 Challenges Faced by Mobility Providers
18:57 The Role of AI in Mobility Management
19:22 Ideal Customer Profiles and Market Opportunities
20:03 Global Optimization and Carrier Relations
24:02 Advice for Finance Leaders on Managing Carrier Costs
29:59 The Importance of Wireless Expense Management
31:03 Stephanie's Favorite Billing Story
33:22 Future Travel Plans and Business Insights
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