DiscoverShaye GanamCRA looking at AI, training to help call centre staff provide accurate answers
CRA looking at AI, training to help call centre staff provide accurate answers

CRA looking at AI, training to help call centre staff provide accurate answers

Update: 2025-10-30
Share

Description

Jasmin Manseau is an associate professor at the University of Ottawa Telfer School of Management.





Learn more about your ad choices. Visit megaphone.fm/adchoices

Comments 
In Channel
Cross Talk 10-31-2025

Cross Talk 10-31-2025

2025-10-3140:40

loading
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

CRA looking at AI, training to help call centre staff provide accurate answers

CRA looking at AI, training to help call centre staff provide accurate answers

Corus Radio