CRM, Cockpits & Compassion: Jan Becker on Non-Technical Skills That Save Lives
Description
What do helicopters, humanitarian crises, and high-pressure hospital wards have in common?
In this episode, we sit down with Jan Becker, CEO, helicopter pilot, midwife, and international educator, to explore the vital role of non-technical skills in high-stakes environments.
From aviation to midwifery to emergency medicine, Jan unpacks Crew Resource Management (CRM), situational awareness, closed-loop communication, and how to lead without overpowering.
We dive into decision-making under pressure, how to manage amygdala hijack, and why simulation training (and humility) might just save lives.
Highlights include:
The link between cockpit discipline and clinical calm
Why humanitarian medicine demands quiet confidence
How to build collective efficacy and empower teams
Teaching others to lead without ego
Learn more from Jan by joining us at our annual conference.
⚠️ Please note: This episode contains occasional strong language.