Transcribed by Grecia Ramirez

Directly, and actually in person, from Anaheim, it s blindbargains.com coverage of CSUN 2022. Brought to you by AFB AccessWorld.

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Now, here s J.J. Meddaugh.

J.J. MEDDAUGH: Blind Bargains virtual Exhibit Hall coverage, CSUN 2022 and beyond and across the pond. Hey. I rhymed myself. I will have an award for me later. No. I m just kidding.

Ed Rogers, Managing Director, and Charlie Harding, Marketing Distribution Manager for Bristol Braille Technology. The Canute is alive, and we have updates to share. Welcome back to the podcast.

ED Rogers: Thank you very much. It must have been a couple years.

CHARLIE HARDING: Hi.

JM: Yes. Absolutely. And this is your first time, I think, Charlie, on this?

CH: It is my first time, so thanks for having me.

JM: Yeah. Sounds great. And we ll get back to you in just a second, Charlie. Welcome.

I want to talk to Ed first though because we ve been talking about the Canute for a few years, and you got a bit of a head start on some of the other multiline things that have been out there. The Canute has actually shipped. We ve seen units in hand. But why don t you go ahead and give an update on the current status of the Canute and what s going on.

ER: Yeah. We started shipping right at the start of 2020, about the same time as the pandemic, actually. And

JM: What a time.

ER: -- we shipped perfect timing. We shipped a batch of machines out, our very first commercial machines. And then, again, at the end of 2021, we shipped another batch out. And what we are focusing on now is on making sure that the customers that have those machines can actually start to do some more interesting things with them. Because we built these machines and we sold these machines as eBook readers. This is a paperless Braille page, a full Braille library. And, of course, as it s got nine lines, you get the kind of context that you don t get on any other Braille Display because it s 40 cells by nine lines. That s a third of a Braille Ready File, a BRF file.

So that was our initial focus. But we re now starting to think about varying the uses people put the Canute to.

JM: So before we get into what some of the people are using the Canute for, let s just talk about that. The Canute, like you said, has gone through a couple different runs now. But I know there s been certainly, the part shortage has been affecting lots of different industries and such. How are things looking as far as the Canute users in so far as people who want to think about getting into the Canute?

ER: Well, we ve been very heavily affected like many, many factory-owned businesses and like a lot in this industry. At this moment, the machines that are out there are the machines that are available, so there s very limited stocks for people wanting to buy them. But there s hope that the situation can resolve itself soon. These things are being worked and we re working through them. But meanwhile, we do have machines out there in the field being used, and yeah. We hope to go back into production very soon. Like I said, we finished our last one just at the at the start of 2022.

JM: Yeah. I can realize that too. It s a product that is specialized and takes a certain set of parts, so I think there s an expectation that it s not the type of product that you re going to order today, and you re going to have these things delivered tomorrow; right?

ER: No. One of the things which is making Braille Displays, especially multiline Braille Displays, such a challenge is that the Canute has of course that being 40 cells by nine lines, and each of those cells is a six-dot because it s a six-dot system. That is 2160 -- please write in if I ve got that wrong. That s a lot of moving parts.

Now, we went for an approach which has enabled us to sell the Canute as approximately the same price as a 40-cell Braille Display, which is to use a very mechanical system where we actually have although we have something like 2 thousand pins, we only have about a thousand moving parts. I say only, but of course, that makes for a very complicated machine to build. As it is though, we re quite proud, to be honest if you ll forgive us we re quite proud for manufacturing it here in Bristol, in the U.K. We buy the parts in, we had a great team building these machines, and they re all, you know, hand-built, effectively, by us, and then sent out to the customers.

JM: I think there s a lot of potential going forward. But let s talk about, first, what people are using the Canute for now. And, Charlie, you re a little bit newer to Bristol, and I think you ve talked to a lot of customers about what they are using the Canute for, so why don t you go ahead and give me a couple examples of what you ve been hearing from users.

CH: Oh. Absolutely. It s been really nice, like, getting to know people that are using their Canutes. And like Ed was saying that we originally started making them as an E reader, but then, obviously, we found out that there s a lot more that can be done with them. So I mean, for example, we ve sold one to a girl who s headed off to university. She s doing an English literature degree, so not only can she use it to read for fun, she s using it to help her with her studies. Saves them a lot of paper as well.

JM: Yeah.

CH: Less to carry about in a bag. We ve spoken to an undergrad student who is doing simultaneous music and physics degrees.

JM: Wow.

CH: And what he really found helpful with the Canute is being able to read multiple lines of content when it came to reading music. So he was able to do the notes and see the lyrics, essentially. And so instead of having to keep cross-referencing, he was able to do that in one place. And he said that he d wished he d actually had access to it when he was doing his physics degrees because he probably would have carried on with that line of career sorry with that line of education now. It would have made his physics and Maths sets a lot easier to understand and to have done that work. And again, he mentioned that, like, not having to use as much paper was really, really good.

And then, finally, there s someone that works with us now, one of our interns, who s been absolutely invaluable. And she s said how great it s been for using for Maths, again, with things like complex equations. And she s said that the you know, it s actually improved her calculation speed and her accuracy because she s able to read the Maths and use that data in a, just, much more effective way.

So yeah. In all, like, we love people buying the Canutes and sort of reading for pleasure and catching up with all those books and things, but, before, they ve had to wait for them to be delivered and all this paper and these, you know, five-foot tall series of books. And actually seeing people really engaging with the technology and using it to help them with their education and their careers has been really, really lovely. And we re really happy to keep sort of pushing on and improving that functionality for people.

JM: Yeah. The cost of paper alone, you re looking at $40, $50 for a thousand sheets. And I m sure that s just going to keep going up, you know, so I can see

CH: Oh. I completely agree. I mean, this economy.

JM: Absolutely. And that s just going to keep adding up, and, you know, when you don t have to buy paper, and you can have, essentially, a device that works as a refreshable embosser is how I ve described it to some people, that can just keep pumping out Braille over and over really can be beneficial.

CH: Absolutely. And it s just one of those and I mean, even if you don t care about the environment -- and I, you know, waggle my finger at anybody that doesn t -- but it s, you know, it s just a space-saving thing, you know. I mean, we those books are pretty bulky, and just being able to set a Canute on your desk and sort of plug it and go almost is it s invaluable, really. Yeah. It s really freeing people up to get on with things that they want to do rather than sitting around waiting for deliveries, paying for paper, you know. It s really beneficial.

JM: Great. So we ve talked for a long time about the other potential uses of the Canute, and, full disclosure, A T Guys, we ve sold the Canute as well. And one of the big things that keeps coming up is either how do you load in other types of books besides BRF and TXT files or will it have, quote, unquote, screen reader support? Ed, you ve been doing a little bit of work in these areas.

ER: Yeah. We ve been doing a bit of work in those areas. It s been one of those relationships which has really grown during the pandemic, initially, thanks to the Google Chrome OS team, but later on, we ve had our -- we ve been working directly with the BRLTTY team. Now, for those who don t know, this is a screen reader led by Dave Mielke. And this is a screen reader that s used for lot a lot for very technical uses. It s a console screen reader --

JM: Yeah.

ER: -- rather than a graphical user interface screen reader, and we ve seen some real improvements on it. And as a resul