Carlos Moretta: Grace Under Fire: Management of the Difficult Patient
Update: 2025-11-11
Description
At the end of the presentation, the learner will be able to:Anticipate and prevent triggering elements that may bring about negative confrontations with difficult patients.Diffuse and de-escalate a real-time confrontation with a difficult patient.Avoid litigation by timely, compassionate, and consistent communication.Discuss how management of the difficult patient is one of the ways God teaches grace to the patient and to the provider.
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