What happens when cybersecurity puts people first? Julie Haney, Human-Centered Cybersecurity Program Lead at NIST, shares how designing security with humans at the center leads to greater adoption, reduced frustration, and stronger protection.

In this episode, Julie discusses how to improve user adoption by simplifying complex security processes, why empathy is a game-changer for effective security, and strategies for empowering people to feel confident and secure online. This conversation will inspire you to rethink how we protect people in the digital age and shares a fresh perspective on making cybersecurity work for all.

00:00 - Introduction

07:15 - Breaking down barriers in user design

15:40 - Why empathy matters in cybersecurity solutions

21:05 - Challenges in bridging tech and humanity

28:30 - Designing systems with people, not just for them

35:10 - Practical steps to empower users in security

42:45 - Final reflections on human-centered innovation

Links:

Connect with our guest, Julie Haney here: https://www.linkedin.com/in/julie-haney-037449119

Check out NIST’s Online Community of Interest here: https://csrc.nist.gov/Projects/human-centered-cybersecurity/hcc-coi

Learn more about Human-Centered Cybersecurity on NIST’s website here: https://csrc.nist.gov/projects/human-centered-cybersecurity

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