Chaos strikes crowds as CrowdStrike strikes out
Description
In one of the most dramatic tech outages in history, a botched update by cyber security company CrowdStrike last Friday crippled computers around the world – and Australia’s aviation sector did not escape unscathed.
Airlines were left unable to check in customers and their baggage, airports were swamped with passengers on delayed and cancelled flights, and planes were grounded across the country, with Jetstar in particular not back to normal until early Saturday morning.
Adam and Jake look at what went wrong and whether aviation has put too many of its eggs into one cyber security basket.
Plus, as major east coast gateways still lag behind pre-pandemic passenger levels, what’s still holding Australia’s domestic aviation recovery back?