In this latest Conveyancing Matters chat, Stu and Lorraine are joined by Noel Hunter, OBE

Noel is the Chair of the Consumer Code for Homebuilders and gives some vital clarity relating to the various new home codes of practice

The 2 October 2024 Consumer Code for Homebuilders newsletter refers to 'misinformation risks' and 'confusion' for new build homebuyers and builders and opens with the punchy lines:

'We were disappointed to read reports quoting the New Homes Ombudsman stating that where builders are not signed up to their scheme, people will be left without the help they need. As our members know, this is not the case.'

Noel clarifies the position of the New Homes Ombudsman and the New Homes Quality Board (NHQB) - as clarifies that, as yet, there is no statutory Code in place and builders / developers have a choice of which Code to join

Noel also updates Stu and Lorraine on the improvements made to the Consumer Code for Homebuilders, which are now in force.  All conveyancers and their clients will be interested to discover that the Code now includes a 14 day cooling off period for new home buyers - not before time, many would think

As ever, Noel is an authoritative and interesting guest

Are you confused about the NHQB and the New Homes Ombudsman?  Get some clarity by going to https://consumercode.co.uk/

Remember, this is just a chat and our opinions, not advice!

www.conveyancing-matters.co.uk