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Conceptualizing CX to Maximize Customer Loyalty with Dan Gingiss

Conceptualizing CX to Maximize Customer Loyalty with Dan Gingiss

Update: 2023-03-13

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Description

Dan Gingiss, CEO of the Experience Maker, joins Todd in this episode. Together they talk about optimizing customer experience (CX), misconceptions regarding CX, and the relationship between customer and employee experiences.

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Humans of CX is handcrafted by our friends over at: fame.so

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Conceptualizing CX to Maximize Customer Loyalty with Dan Gingiss

Conceptualizing CX to Maximize Customer Loyalty with Dan Gingiss

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