It’s been a tough few months for strata managers, especially the good ones – and there are many of them – who have been trying to do the best they can for their customers while the industry as a whole has been exposed to strident and mostly valid criticism.

The irony for the honest and decent players is that they have been copping the additional scrutiny and suspicions directed at the whole industry without reaping the financial benefits of their vertically integrated, conflicted and less scrupulous rivals.

Coincidentally, we recorded this week’s podcast with friend-of-the-Wrap Tim Sara, Associate Director of Strata Choice, our sponsors and one of the original strata management firms, on the morning that the NSW government announced it had passed the new laws on conflict of interest, insurance commissions and transparency in strata.

Strata Choice has turned its back of vertical integration in recent years, to concentrate solely on its core business - strata management.

So we had a chat about that, as well as the  the idea of split first AGMs, how to make strata communities better, and asked who would make a better strata manager – a former hotel concierge or an ex-cop?

Notwithstanding some technical audio difficulties (which we hope have been cleared up by our podcast platform Buzzsprout’s Magic Mastering), this message from the other side of the strata divide is well worth a listen.  Enjoy. 

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Recorded by Jimmy Thomson & Sue Williams; Transcribed by Otter.ai.
Find out more about Sue Williams and Jimmy Thomson on their websites.