Consumer Duty: What duty do life insurers have to their customers?
Update: 2024-05-17
Description
In this episode of (Re)thinking Insurance, Jenelle Cherrie is joined by Donna Cowell and Jonathan Richards to discuss the implementation of Consumer Duty and the obligations that insurance companies have to ensure good customer outcomes.
They explore the changes they've seen in the market so far, some of the challenges insurers are facing complying with the Duty as well as the benefits that instilling a customer centric culture can bring to organizations.
Comments
Top Podcasts
The Best New Comedy Podcast Right Now – June 2024The Best News Podcast Right Now – June 2024The Best New Business Podcast Right Now – June 2024The Best New Sports Podcast Right Now – June 2024The Best New True Crime Podcast Right Now – June 2024The Best New Joe Rogan Experience Podcast Right Now – June 20The Best New Dan Bongino Show Podcast Right Now – June 20The Best New Mark Levin Podcast – June 2024
In Channel