Council Awarded £5,250 for Homelessness Mishandling
Update: 2025-12-06
Description
A North London mother, Miss X, was awarded over five thousand pounds after Brent Council mishandled her homelessness application, leaving her and her children without a stable home for over a year. The Local Government Ombudsman found that the council repeatedly failed to inform Miss X of her right to challenge their decisions, leading to unsuitable temporary housing and a prolonged period of instability. Brent Council has since apologized and agreed to pay Miss X five thousand two hundred and fifty pounds, while also committing to strengthening their processes and improving staff training to prevent similar failures in the future.
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