Customer Acquisition Costs Keep Rising—The Multi-Channel Fix Most Brands Are Missing
Description
The customer acquisition playbook that built your business three years ago is actively bleeding money today.
In this episode, discover:
- Why single-channel strategies are crushing margins as CPMs creep up year over year—and the integrated SEO + paid media approach that's reducing customer acquisition costs by treating channels as complementary systems, not competing budgets
- How to extract actionable BFCM insights within 1-2 weeks while you still have Q4 runway to capitalize on Christmas traffic, gift card redemptions, and January clearance
- The "messy middle" reality where customers hit 6-8 touchpoints in 15 minutes—and why brand recall now drives transactions before they reach your cart
Russ Macumber is Co-Founder & Managing Director at Impressive Digital. He's worked with e-commerce brands from $2 million to $500 million+ in revenue since 1999, navigating the entire evolution from traditional marketing through today's multi-channel reality.
Whether you're doing $10K months or $1M months, this conversation delivers actionable insights you can implement this week.
📝 Full show notes, strategic takeaways, and resources: https://ecommercefastlane.com/podcast/episode-433/
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