DiscoverThe CPG GuysCustomer Personalization, Retail Media and Unified ID's with RR Donnelley's Matt Tilley
Customer Personalization, Retail Media and Unified ID's with RR Donnelley's Matt Tilley

Customer Personalization, Retail Media and Unified ID's with RR Donnelley's Matt Tilley

Update: 2024-10-09
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The CPGGUYS are joined in this episode by Matt Tilley, the Vice President of Growth Marketing for RR Donnelley, a trusted global provider of marketing, packaging, print and supply chain solutions that elevate engagement across the complete customer journey. He works behind the scenes crafting marketing campaigns and on stages and screens presenting or conducting interviews.

This episode is sponsored by RR Donnelley.

Find Matt Tilley on Linkedin at : https://www.linkedin.com/in/matthewjtilley/
Find RR Donnelley on Linkedin at : https://www.linkedin.com/company/rr-donnelley/
Find RR Donnelley online at : https://www.rrd.com/

Here's what we asked him :
1. You have an career anchored on consumer marketing and targeting. Take us through the years and what brought you to RRD and anchors you there?
2. Believe you have recently conducted a market research study on the diaspora of changing consumer habits and its evolution. Give us the scoop on what prompted it, what data was collected, the sample size and the type of questions asked before we get into the insights, if someone wants to get the copy of the research how do they do so?
3. Are brands responding to inflation well? What consumer habits have changed?
4. How can RRD help brands get to the right consumer at the right place?
5. Talk to us about omnichannel behavior - what does the report cover and what’s should brands do to respond or even retail now that where they shop, the store they choose is changing?
6. At the pace store brands are growing and households and leaving trusted large market cap brands, what did you learn in loyalty and brand retention?’
7. The talk of our times is traffic is back and user experience in store needs to reflect that given the heavy digital influence. What have you learned?
8. Finally, let’s ask you to look future forward. What’s in store for this tech influenced consumer world especially AI backed, what’s the next evolution.?

For The path to purchase institute omni shopper awards sponsorship : email contact@cpgguys.com or click here
For the Drug Store News issues summit HBC awards : email contact@cpgguys.com or click here

CPG Guys Website: http://CPGguys.com
FMCG Guys Website: http://FMCGguys.com
CPG Scoop Website: http://CPGscoop.com
Rhea Raj’s Website: http://rhearaj.com
Lara Raj on PopStar Academy: https://www.netflix.com/us/title/81587828?s=i&trkid=258593161&vlang=en

DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent.

CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 

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Customer Personalization, Retail Media and Unified ID's with RR Donnelley's Matt Tilley

Customer Personalization, Retail Media and Unified ID's with RR Donnelley's Matt Tilley

Peter V.S. Bond & Sri Rajagopalan