Customer Reviews Are Important (Here's How To Get More) | Ep. #1204
Update: 2019-11-17
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In episode #1204, we talk about why customer reviews are important and how you can actually get more. In our online society, reviews play a critical role in helping customers make their purchase decisions. Listen in to discover the tips and strategies for encouraging customers to leave reviews in both B2B and consumer-based markets.
TIME-STAMPED SHOW NOTES:
- [00:25 ] Today’s topic: Why Customer Reviews Are Important.
- [00:31 ] The prominent role that reviews play in purchasing decisions.
- [01:13 ] B2B and consumer-based strategies for getting more customer reviews.
- [02:02 ] Using NPS software to encourage customers to write reviews.
- [02:32 ] Learning to capitalize on previous customer reviews to get more fresh reviews.
- [03:46 ] The positive impact of following up with customers to gain more positive reviews.
- [05:01 ] That’s it for today!
- [05:03 ] To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information.
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