DiscoverRetail Today with Bob Phibbs, The Retail DoctorCustomer Service Horror Story Leads To Sleepless Nights
Customer Service Horror Story Leads To Sleepless Nights

Customer Service Horror Story Leads To Sleepless Nights

Update: 2023-04-21
Share

Description

In this story learn why when I went to buy a bed it became a nightmare and what you can do to keep a customer from saying, "Your customer service sucks."












Register for the webinar here https://zoom.us/.../1516818218889/WN_uRDJS9mcSKC9Gi-Tc8AuCQ
Comments 
In Channel
Boosting Retail Sales with Efficient Add-On Strategies

Boosting Retail Sales with Efficient Add-On Strategies

2024-02-1401:49

Retail Rants & Realities: Hiring & Training in 2024

Retail Rants & Realities: Hiring & Training in 2024

2024-07-0927:33

Small Business Week: Stories from Notable Entrepreneurs

Small Business Week: Stories from Notable Entrepreneurs

2024-04-2514:18

A Deep Dive into the Skincare Phenomenon Among Teens

A Deep Dive into the Skincare Phenomenon Among Teens

2024-03-1307:04

Claim Your Part of Visa & MasterCard Merchants Payment Card Settlement

Claim Your Part of Visa & MasterCard Merchants Payment Card Settlement

2023-12-1801:33

Ask Me Anything with Bob Phibbs the Retail Doctor

Ask Me Anything with Bob Phibbs the Retail Doctor

2023-07-2625:13

Selling at Retail: There Are Two Goals

Selling at Retail: There Are Two Goals

2023-06-1404:34

Live Q + A With Bob Phibbs the Retail Doctor for May

Live Q + A With Bob Phibbs the Retail Doctor for May

2023-05-0831:51

Are your employees sabotaging your store sales?

Are your employees sabotaging your store sales?

2023-04-2308:10

Refusing to Sell: Why Your Employees Are Letting You Down

Refusing to Sell: Why Your Employees Are Letting You Down

2023-04-2213:11

Dirty and Unorganized: How It’s Driving Customers Away From Your Store

Dirty and Unorganized: How It’s Driving Customers Away From Your Store

2023-04-2209:33

Customer Service Horror Story Leads To Sleepless Nights

Customer Service Horror Story Leads To Sleepless Nights

2023-04-2110:27

How Stale Merchandising is Killing Your Sales

How Stale Merchandising is Killing Your Sales

2023-04-2011:03

Discover the Secret Sauce Behind 6X Revenue Growth: Manhattan Associates’ Groundbreaking Unified Commerce Benchmark for Specialty Retailers

Discover the Secret Sauce Behind 6X Revenue Growth: Manhattan Associates’ Groundbreaking Unified Commerce Benchmark for Specialty Retailers

2023-04-1432:49

Retail Crime Is UpBut Most Refuse To Look At Why

Retail Crime Is UpBut Most Refuse To Look At Why

2023-09-2805:49

Rediscovering Wonder: The Power of Curiosity and Innovation

Rediscovering Wonder: The Power of Curiosity and Innovation

2024-06-1103:19

Recession or not?

Recession or not?

2022-12-0201:03

To keep or let go, that is the question

To keep or let go, that is the question

2022-05-0301:31

Life doesn’t suck, so why sound like it?

Life doesn’t suck, so why sound like it?

2022-05-0202:20

Is it worth it to buy props for displays?

Is it worth it to buy props for displays?

2022-04-1301:52

loading
Google Play
Download from Google Play
Castbox
Download from App Store
usUnited States
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Customer Service Horror Story Leads To Sleepless Nights

Customer Service Horror Story Leads To Sleepless Nights

Retail Today with Bob Phibbs, the Retail Doctor