“Trust is foundational to both the relationship, interpersonal relationship, B2B relationship. Then also we're having to convey that trust to our customers," - John Boomershine

John Boomershine– also known as Boomer– sits down with host, Jara Rowe in this episode of The Tea on Cybersecuity to talk about trust and transparency in cybersecurity. As the Vice President of Security and Compliance at BlackInk IT, Boomer brings nearly 40 years of experience in the IT realm, and a wealth of knowledge particularly focused on cybersecurity and compliance. 

Boomer and Jara discuss why trust and transparency are absolute bedrocks in the world of cybersecurity. Boomer elaborates on the importance of effective communication, revealing how businesses can use privacy policies and FAQ sections to build consumer confidence. He takes us through the game-changing NIST and CIS frameworks and why adopting these can fortify your cybersecurity strategy. Additionally, he stresses the importance of having a solid incident response plan when things go south and emphasizes that cybersecurity is a team effort—everyone has a role to play, from implementing MFA to raising your hand when in doubt.

In this episode, you’ll learn: 

• Trust is foundational for cybersecurity in any organization and the cornerstone of a great client relationship
• Why you need to have a superhero plan for cyber incidents to tackle any problem that may come up quickly and efficiently.
• To boost your customer confidence and safety, you need to adopt a cybersecurity framework to act as your compass, guiding you on what’s essential to protect your business and your data. 

Things to listen for:

[00:00- 00:55 ]  Introduction to The Tea on Cybersecurity

[01:53 - 03:16 ] Trust is foundational in cybersecurity and business

[03:16 - 05:34 ] Effectively communicating data handling with your customers 

[05:35 - 08:41 ] CIS controls framework: 18 sections, 153 safeguards.

[08:42 - 11:10 ] Data collection transparency and where companies should focus on

[11:15 - 12:46 ] Some of the biggest challenges businesses face in maintaining transparency and trust

[12:46 - 14:12 ] Combating cyber threats with teamwork and commitment

[14:14 - 16:03 ] Final thoughts from Boomer

[16:17 - 19:55 ] Jara’s Receipts

Resources:

• How SOC2 helps you build trust with clients
• 7 Tips for Talking to Your Customers After Getting Hacked

Connect with the Guest:

John Boomershine’s LinkedIn

Connect with the host:

Jara Rowe’s LinkedIn

Connect with Trava:

Website www.travasecurity.com

Blog www.travasecurity.com/blog

LinkedIn @travasecurity

YouTube @travasecurity