Czech Consumer Rights: Navigating Warranties and Complaints in Czech (from ZÁRUČNÍ DOBA to VADA)
Description
In this episode, Renča is focusing on handling complaints and payment methods. You will learn essential Czech vocabulary such as 'NA DOBÍRKU' (cash on delivery), 'PŘEVODEM' (via bank transfer), 'REKLAMACE' (complaint), and 'FAKTURA (invoice). Renča also explains the concept of a two-year warranty period (ZÁRUČNÍ DOBA) and VAT (DPH) rates in the Czech Republic. This episode is particularly useful for those planning to take the A2 exam. It's also useful to know the rules (eg. when placing a complaint - what you may expect).
Download the handout here: https://czech-me.com/episode-42-daily-podcast-czech-your-day-transcript-included/
00:00 Introduction to Czech Your Day
00:25 Cultural Differences in the Czech Republic
01:24 Payment Methods in Czech
03:07 Handling Complaints and Warranties
06:00 Understanding VAT in the Czech Republic
United States
