D.C. 911 Outage: A System in Crisis?
Update: 2025-09-11
Description
DC's 911 system faced a critical failure, leaving residents unable to connect with emergency services. This breakdown is the latest in a string of issues plaguing the Office of Unified Communications, from staffing shortages to tech glitches and misdirected first responders. The crisis follows a tragic incident where a baby's death was linked to system failure, raising serious questions about the reliability of DC's emergency response. Despite efforts like bonuses and a new dispatch center, the city struggles to ensure a dependable 911 service.
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