DiscoverProperty Management Growth with DoorGrowDGS 321: The Property Manager's Contract Playbook - Lessons from the Field
DGS 321: The Property Manager's Contract Playbook - Lessons from the Field

DGS 321: The Property Manager's Contract Playbook - Lessons from the Field

Update: 2025-12-26
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Description

When creating your property management and lease agreements, there may be crucial pieces of information you are missing that could proactively protect you and your team…

In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Tim Baldwin from Property Management Law Solutions to talk about proactive strategies like scheduled inspections, maintenance plans, helping landlords stay ahead of costly problems, avoiding crisis mode, ensuring long-term property health, and more.

You'll Learn

[3:06 ] Creating Effective Property Management Agreements

[8:34 ] Mold Addendums, Resident Benefits Packages, & More 

[12:44 ] Building Efficient Property Management Systems

Quotables

"A lot of property management business owners view these contracts as just a protection that happens once you're legally at war with somebody. Instead of a proactive preemptive measure."

"A lot of times it doesn't even matter what is written in the contract, it matters what they think is in the contract, the tenant or the owner."

"We don't want to just be adding more bells and whistles and services if it's not actually going to be a profit center."

Resources

DoorGrow and Scale Mastermind

DoorGrow Academy

DoorGrow on YouTube

DoorGrowClub

DoorGrowLive

Transcript

Tim Baldwin (00:00 )

property management companies need to make sure that both of those agreements really take their business from the beginning of how they operate to at the end of the tenancy and even the move out process and what governs those relationships.

 

Jason Hull (00:00 )

sure, property management companies need to make sure that both of those agreements really take their business from the beginning of how they operate to the end of the tenancy and even the move out process and what governs those

 

All right, I am Jason Hull, the founder and CEO of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. We talked to thousands of property management business owners. We've coached hundreds.

 

helping them figure out how to grow their business. And at DoorGrow, we believe good property managers can change the world and that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. We are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now, let's get into the show. So today, I'm hanging out with

 

Tim Baldwin, welcome Tim. Thank you, Jason. And Tim is with a company called Property Management Law Solutions. So Tim, give the audience a little bit of background about you and how you kind of got connected to property management, how you kind of started into entrepreneurism. Give us a little bit of your journey. Yeah.

 

Tim Baldwin (01:05 )

Thank you, Jason.

 

Yeah, so I

 

am an attorney in Florida. I've been licensed to practice law for almost 22 years. I started out as a prosecutor when I was just out of law school. And then in 2006, I started my own practice. And when I did that, I wanted to enter into an area of law that really there weren't a lot of attorneys practicing. And so that led me to property managers, property management itself, and to the landlord business.

 

Jason Hull (01:42 )

enter

 

Got it. Okay, cool. Yeah.

 

Tim Baldwin (01:54 )

Since 2006, I really have specialized primarily in this area of law. And so for the past 20 years, I have developed a clientele throughout the state of Florida with my law firm, which is Property Management Law Solutions. And we help landlords, property owners, apartments, and property management companies across the state of Florida.

 

Jason Hull (02:18 )

And Florida usually is right in line with all the new stuff going on. There's California and Florida. So I'm sure you see some of the new stuff that's probably headed your way from California eventually maybe.

 

Tim Baldwin (02:27 )

You

 

We're sort of on a different spectrum,

 

I guess you might say in California, but yeah.

 

Jason Hull (02:38 )

Yeah,

 

yeah, totally. So, okay, well, yeah, I'm really interested in getting into the topic at hand. we're gonna be talking about.

 

proactive strategies like scheduled inspections, maintenance plans, helping landlords stay ahead of costly problems, avoiding crisis mode, ensuring long-term property health, and several other things. There's a lot. So where should we begin?

 

Tim Baldwin (03:06 )

I think the place to begin really for property managers and landlords is making sure they have the foundations correct. And I think a huge part of that is the lease agreement. The lease agreement is the operations document essentially. And that's where every property manager really should start when it comes to managing property. if you want to head dive into that, I'd be glad to talk about that topic.

 

Jason Hull (03:12 )

sure they have the foundations correct.

 

Yeah, let's do it.

 

Tim Baldwin (03:30 )

Well, like I said, it is the foundational document, just the operational document you have with tenants. And Jason, what I've seen throughout the years is sort of this common theme that landlords, property managers don't quite understand the significance of the lease and how ⁓ to see it as their business document, as their operations document, because that document is what

 

Jason Hull (03:30 )

Well, like I said, it is the foundational.

 

you know this was seen throughout the years is sort of this common theme that landlords that you know property manager managers I don't quite understand the significance of the lease and how to how to see it as their business document as their operations document because that document is what

 

you know obligates the tenants to act or not act in a certain way.

 

Tim Baldwin (03:58 )

obligates the tenants to act or not act in a certain way. It

 

gives the landlords the enforcement mechanism to run their business the way that they want to run it, as long as it's in compliance with the statute, of course. And so that part of it is ⁓ just absolutely critical. And it should address all of the various topics and ⁓ parts of the property management business that property managers see

 

Jason Hull (04:03 )

It gives the landlords the enforcement mechanism to run their business the way that they want to run it as long as it's in compliance with the statute of course. Sure. And so that part of it is just absolutely critical and it should address all of the various topics and parts of the property management business that property managers

 

see not just from a day to day standpoint but also the

 

Tim Baldwin (04:27 )

not just from a day-to-day standpoint, but also the sort

 

of the more rare instances or the occasions where it are unusual, but yet the lease still addresses those topics.

 

Jason Hull (04:31 )

So are there more rare instances or the occasions where it are unusual but yet the lease still addresses those

 

topics? Yeah, so Tim, I totally agree with you. One of the challenges I see is that usually when it comes to contracts, lot of property management business owners view these contracts as just a protection that happens once you're legally at war with somebody. Instead of a proactive preemptive measure,

 

of setting boundaries and expectations that can create a healthier relationship. so a lot of times it doesn't even matter what is written in the contract, it matters what they think is in the contract, the tenant or the owner. An

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DGS 321: The Property Manager's Contract Playbook - Lessons from the Field

DGS 321: The Property Manager's Contract Playbook - Lessons from the Field