Regulators are forcing airlines to do good things for passengers, which is refreshing. Plus maybe a new Dubai airport a decade from now, and lots more.















Also in this episode:









* New DOT rules on refunds for changed/canceled flights







* Airline systems still have a two-digit year problem







* New IFE on JetBlue tries for real personalization







* AA, WN both lost money in Q1







* IndiGo A350 order







* Avianca brings back biz on A320neo fleet







* Ethiopian adds ATH-WAW, but no local traffic rights







* Listener Q about the terrible experience at AUS







* Is DWC really finally going to be built and Emirates move there?







* You might want to delete your OpenTable reviews







* JetBlue’s anti-union play







* Austrian puts the 787 on BER/FRA from 17 May, adds DUS 17 June, before TATL comes over the summer









For our Patreon subscribers we have bonus content, including:









* United finally refunded the Chase UR points for phantom inventory







* United charter with pax on flight deck







* New T&Cs for travel to the T&Cs







* States Attorneys General get power to investigate airlines







* Beregional might be a (very stupid) thing







* Avelo adding MIA-MCO







* Maybe bags passing to final destination for inbounds from Japan







* Beond 5th freedom rights on ZRH-DWC









And plenty more. Enjoy the show!