Dealing with negative feedback

Update: 2023-11-14

Description

What do you do when you can’t always please all your customers? Jack and Paul discuss how they deal with negative feedback, the different types of negative feedback, when it’s valuable (and when it’s not), and even how they deal with negative feedback internally in the company.

Comments

In Channel

Paul has retired

2024-12-0430:14

Why Google search is failing us

2024-10-1530:06

Fathom updates and WP drama

2024-09-3019:29

Jack and Paul talk politics

2024-08-2747:12

Small updates, big progress

2024-07-2928:44

New Fathom UI, who dis?

2024-07-1541:39

Exploring the Ethics and privacy implications of AI

2024-06-0421:45

The problem with big projects

2024-05-2237:25

The art of progress

2024-05-0642:22

The road to version 4

2024-04-2222:34

Version 3.5 and the shape of things to come with Fathom Analytics

2023-12-1818:28

Dealing with negative feedback

2023-11-1424:05

SaaS founder time machine (questions)

2023-10-3029:42

Vacations for bootstrapped founders

2023-10-1629:50

Paul’s perfect day (for productivity)

2023-09-2531:15

Consultants for Startups

2023-08-2804:21

Justin Jackson and Paul Jarvis chat about starting and maintaining a SaaS

2023-07-3101:14:05

Is a lot of startup advice incorrect?

2023-07-1732:09

What does retirement look like for a SaaS founder?

2023-07-0339:35

What’s important when everything’s important in your company?

2023-06-2617:13

00:00

Dealing with negative feedback

#box-pro-ellipsis-175960904782743{-webkit-line-clamp:2;}Dealing with negative feedback

Dealing with negative feedback

Fathom Analytics

Dealing with negative feedback