Decoding guest sentiment: Mastering Hotel reputation with Bruno Saragat 🧬
Update: 2025-03-23
Description
In this episode of Revenue Uncut, we dive deep into the world of online reputation management with Bruno Saragat, Sales Engineer & Product Specialist at Shiji ReviewPro. We uncover how hotels can effectively leverage guest feedback to enhance the guest experience and drive revenue.
Key Takeaways:
- The Impact of Online Reputation: Understand how online reviews affect bookings and revenue.
- Leveraging Guest Feedback: Learn how to identify improvement areas using guest data.
- Effective Review Responses: Discover best practices for responding to both positive and negative reviews.
- AI and Machine Learning: Explore the role of AI in analyzing guest sentiment.
- Integrating ReviewPro: Learn how to seamlessly integrate ReviewPro with existing hotel systems.
Tune in to learn how to transform guest feedback into actionable insights and elevate your hotel's reputation.
#HotelReputation #GuestExperience #OnlineReviews #RevenueManagement #HospitalityTech #ShijiReviewPro #AIinHospitality #HotelAnalytics #DigitalGuestExperience #HospitalityMarketing
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