How can we be better listeners, and what's the difference between active and deep listening?

On episode 32 of The B-side, I speak to Oscar Trimboli, a global expert on listening, author, host of the Apple award-winning podcast Deep Listening and a sought-after keynote speaker. He is a marketing and technology industry veteran, having worked for Microsoft, PeopleSoft, Polycom, and Vodafone. He consults for American Express, AstraZeneca, Google, PwC, and Salesforce, and he's on a mission to create 100 Million deep listeners worldwide.

Oscar has interviewed hundreds of the most diverse workplace listeners, including Air traffic controllers, hostage negotiators, spies, and foreign language interpreters, as part of research into world-class listeners and the barriers to effective listening.

Throughout the episode, he role models deep listening and explains how we can all be more effective listeners, unlocking greater value from our interactions and reducing the costs associated with poor listening. He describes the neuroscience of listening, the five levels of listening, and how we can listen beyond the words being said to determine what the speaker is really trying to communicate.

Oscar's refreshingly honest, pragmatic, guru-like approach and delivery is graceful, light-hearted, yet powerful and insightful. I hope you enjoy listening to the episode as much as I did.

You can connect with Oscar here: https://www.oscartrimboli.com
And take the Listening Quiz here: https://www.oscartrimboli.com/listeningquiz/

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