Deploying Empathy Toward Customers, with Michele Hansen
Update: 2021-11-05
Description
- Michele’s Website - https://mjwhansen.com/
- Michele’s Twitter - https://twitter.com/mjwhansen
- Geocodio - https://www.geocod.io/
- Software Social, Podcast - https://softwaresocial.dev/
- Deploy Empathy, book - https://deployempathy.com/
- Brene Brown - https://brenebrown.com/
- Empathy Gives Us Superpowers, Matt Stauffer, video - https://www.youtube.com/watch?v=fMFjO2szDnk
- How To Talk So Kids Will Listen...And Listen So Kids Will Talk, book - https://www.amazon.com/How-Talk-Kids-Will-Listen/dp/0743525086
- Book Preview: Deploy Empathy by Michele Hansen with Justin Jackson, video - https://www.youtube.com/watch?v=QtBrIcO5aUo
- Never Split The Difference by Chris Voss, book - https://www.amazon.com/dp/B018FHCPDO/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1
- Four Types of Trauma Response - https://lifestance.com/blog/four-types-trauma-response/
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