Design Thinking is a concept that's gained a lot of currency, but much of it outside L&D. How does it compare to design models often used in training design? What can it teach us for designing training? Why isn't it used more in L&D circles? We have answers to these questions and more, and as always, plenty of pratical tips.

00:22  Design Thinking: Science or Art?

02:49  Terry's three principles of Design Thinking

05:36  Design Thinking's relationship to process

08:12  The Design Council's Double Diamond

10:34  The five parts ('not steps!') of Design Thinking

12:49  Design Thinking as applied to bouldering problems

16:39  Feedback loops and evolution through Design Thinking

20:19  Case study: A long-running interview skills course

23:32  Case study: Creating a deck of cards as a design aid

24:48  Case Study: Designing for Digital Delivery course

25:40  A set of linked concepts

26:35  A conscious approach

27:14  Practical tips for empathising with your user

32:36  Problem definition and the 'How might we...?' question

34:20  Ideation using collaboration tools

35:37  Prototyping: better than a pilot

39:00 Testing your prototype

40:58  Design Thinking Resources

44:04  Summary

47:13  Sheridan's mini-topic: Using the right tools

Resource Links

Design Thinking for Educators: https://designthinkingforeducators.com/about-toolkit/

Design Thinking Playbook: https://medium.com/swlh/design-thinking-playbook-fab6dad7d2f7

Design Thinking for Social Innovation (including info on the Double Diamond and the 5 Elements): https://uxdesign.cc/design-thinking-an-enabler-for-social-innovation-a94ada5aa432

Contact the Hosts

Our Facebook page: www.facebook.com/TrainingDesignPodcast

Terry Pearce LinkedIn: www.linkedin.com/in/terrypaulpearce

Sheridan Webb LinkedIn: www.linkedin.com/in/trainingdesigner

The Training Designers’ Club: www.trainingdesignersclub.co.uk

Untold Play: www.untoldplay.com - For game-based learning and gamified learning consultancy and design

360 Learning Design: 360learningdesign.com - For bespoke, creative and personalised learning design

Keystone Development: www.keystonedevelopment.co.uk - For bespoke learning and development programme design

Power Hour: www.power-hour.co.uk - For ready written bite-size training materials