Kimberley Cole interviews Anna Mazzone, VP of Risk Security and ESG at ServiceNow, about her career and the digitization of enterprise and governance programs. Mazzone discusses her journey from Bank of America to Reuters, SuperDerivatives, and Markit, highlighting her role in building the KYC managed service. She explains ServiceNow's platform, which integrates data from various enterprise functions to enhance decision-making. Mazzone emphasizes the importance of digitizing enterprise processes, understanding third-party risks, and implementing AI governance. She advises focusing on people, quick wins, and strategic partnerships to drive successful change and improve operational resilience.

SHOW NOTES
03:09 Career journey
10:08 What is ServiceNow
14:19 Creating Impact
21:38 Digitizing the Enterprise and Governance Programs
33:30 Opportunities and Challenges in GRC
40:48 Final Thoughts and Recommendations

More great risk content and transcript: https://www.riskywomen.org/2024/10/podcast-s7e7-digitizing-enterprise-governance-programs-anna-mazzone/