Mark Landini and Global Retail Futurist Howard Saunders discuss the relevance of the Department Store in an Internet enabled world and their general decline from imaginative curators to brand slaves; as well as the critical need for their reinvention and what this could look like.

Howard Saunders is a writer, speaker and global retail futurist. As the founder of consultancy 22nd & 5th, Howard has helped some of the world’s biggest brands revaluate retail and navigate this brave new world.

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