Do You Need a New Tool, or Does Your Process Need Care?

Do You Need a New Tool, or Does Your Process Need Care?

Update: 2025-09-30
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If leads are slipping and proposals stall, it’s tempting to blame the platform. In this solo episode, I explain why most “tool problems” are really process gaps—and how I use my CARE framework (Clarity, Align, Reduce, Ease) to make the tools you already have work better. I walk you through defining “done,” reducing decision fatigue, setting cues you’ll actually notice, and when it does make sense to pilot new software—without derailing client work.

 

Topics

  • How I gut-check whether it’s a tool gap or a process gap
  • My CARE framework in plain language (Clarity, Align, Reduce, Ease)
  • When I decide a new tool truly helps—and how I avoid platform churn

 

What next?

  • Follow Here's What I Learned on your favorite podcast player
  • Leave a review so the podcast is seen by more people like you
  • Share this episode with a friend
  • Find the complete show notes and transcripts at jackihayes.co

 

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Credits:

Intro and Outro Music: Atomic by Alex-Productions |https://onsound.eu/

Music promoted byhttps://www.free-stock-music.com

Creative Commons / Attribution 3.0 Unported License (CC BY 3.0)

https://creativecommons.org/licenses/by/3.0/deed.en_US

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Do You Need a New Tool, or Does Your Process Need Care?

Do You Need a New Tool, or Does Your Process Need Care?

Jacki Hayes