Join Paul Mumford and Clare Horsley as they talk to the world's leading business coaches and leaders who share practical advice so you can grow your own small business.

In this week's episode

What’s more important than getting customers? Keeping them. So how does that work? How about some kind of loyalty scheme? Would that work or is there something else that keeps people coming back?

In this podcast we welcome back retail expert Carl Hinder who is full of bright ideas. We find out why Carl isn’t a fan of thetraditional loyalty scheme and what he thinks is a far better way to keep people coming back. 

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