Dodo Pubs: How To Scale A Neighbourhood Pub Group Using Systems & Processes
Description
In this podcast episode, I chat with Leo Johnson, a co-founder of Dodo Pubs, a pub group and brand. Dodo pubs is a chain of quirky, casual and warm neighbourhood pubs in South East England.
Leo talks about how he and his co-founder, Chris, got together and built their local neighbourhood pub brand group over the past 12 years, from their first pub in Oxford, England.
Leo talks about how importance standard operations procedures (SOPs), systems and processes were to scale their business. Leo also talks about the average cost to launch and open a new pub location.
We also discuss the impacts of COVID-19 and how it has forced him and his co-founder to think about efficiency and profitability.
Leo also talks about what they learnt from opening a gastropub and increasing customer expectations that come with that.
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