Dr. Anne Klibanski, CEO of Mass General Brigham, on the complexities of delivering patient-focused care
Description
Creating an inclusive, equitable workplace and “workforce of the future,” says Dr. Anne Klibanski, is imperative for any organization with a goal of delivering patient-focused health care.
“I think one of the most important lessons for all hospitals is to think about the local community,” says Klibanski, president and CEO of Mass General Brigham – which, she notes, “needs to look first at how to leverage what we have to create that working force of the future.”
In this episode of the PNC C-Speak podcast, Klibanski details Mass General Brigham’s multipronged efforts to put patients “at the center of everything we do.”
“We are seeing a movement toward health care very much focused on patients, which is where health care always needs to be focused,” says Klibanski.
Listen for more from Klibanski about:
- How her leadership style has evolved alongside the health care system (3:42 )
- What care changes she’s most excited about (10:19 )
- Her favorite place in Boston (27:54 )
- Her wish for the city (28:40 )
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Download a transcript of the podcast.
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