In this episode of Tech Sales Insights, Randy Seidl is joined with David Schneider, General Partner of Co-Two and seasoned executive with a remarkable track record. Dive deep into the lessons learned throughout Schneider's career, covering topics such as culture, growth, hiring, forecasting, and more. From his early days at UC Irvine's Championship sailing team to leading companies like Data Domain and ServiceNow, Schneider shares valuable insights and anecdotes that shaped his journey. Discover the secrets behind scaling businesses, overcoming rejection, and the evolution of customer success in today's competitive landscape.

KEY TAKEAWAYS

• Embracing a "beginner's mindset" in tackling unsolved problems can open doors to unprecedented success.
• Overcoming rejection involves understanding and addressing the specific needs of the situation, whether in hiring or sales campaigns.
• In the early stages of a business, integrating customer success into the sales function can be more efficient, emphasizing a company-wide commitment to client satisfaction.
• The importance of learning from failures, maintaining humility, and appreciating the journey, as success often follows struggle.
• The role of leadership in inspiring and learning from team members, with a focus on continuous improvement and adaptability.

QUOTES

• "If you don't know struggle, you can't appreciate success. Failure is good; it teaches you humility and humbleness."
• "Great leaders understand how passionate their employees can be. You either bet on the come or you bet on experience and knowledge."
• "Solving customer problems is the job of everybody in the company. Salespeople are the tip of the spear, bringing every resource to bear for the good of the company."
• "Every company has its own set of challenges and culture. Helping management teams think about growth and bringing engineering into the product development cycle is crucial."
• "Building community within a company is about aligning everyone's role with the ultimate goal of dominating a marketplace through exceptional customer service."

Find out more about David Schneider through the links below:

• LinkedIn: https://www.linkedin.com/in/davidschneider2/

This episode of Tech Sales Insights is brought to you by: 

• Sales Community: https://www.salescommunity.com/
• Sandler: https://www.sandler.com/