E20 - The Truth About The Perfect Patient Experience
Description
Pat Flynn's "Superfans" is the 17th book that makes it into my list of the best 20 books I believe every osteopath must read in order to make their dream career possible. I talk about the core principles and lessons and translate them into how you can apply them as an osteopath.
We’ve all been told that you’ve got to create the perfect patient experience, but what does that actually mean?
Superfans by Pat Flynn is one of my favourite books about the perfect patient experience. Not only is it practical, it’s easy to translate into the context of how you can use what he talks about as an osteopath. He also gets you thinking a little differently about the perfect patient experience.
So, if you want to create the perfect patient experience and build a business that can get you through even the hardest of times, don’t miss this episode.
1000 True Fans article by Kevin Kelly
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Alan Zaia is an Osteopath and the Founder and CEO of Osteohustle. On a mission to bring osteopaths together to plan, build and grow your dream career.
Recommend a guest or book: alan@osteohustle.com