E30: A better way to think about procedures: resources for action
Description
Do you see procedures as concrete actions that specify the one correct way of working, or more as resources to shape work and sensitise people to risk?
Let's unpack the model 1 / model 2 perspective of rules and see which resonates best with workers.
Today's paper is Hendricks, J. W., & Peres, S. C. (2021). Beyond human error: An empirical study of the safety Model 1 and Model 2 approaches for predicting workers’ behaviors and outcomes with procedures. Safety science, 134, 105016.
More research at SafetyInsights.Org
Intro/Output "Dark Synth Wave" by ElephantGreen (PixaBay.com)
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