How does a healthcare system truly support its patients?

In this episode, Darren reflects on navigating stigma and isolation after his HIV diagnosis in the 1980s, while Heather shares her six-year journey of fighting for recognition of her non-visible disability.

Together with UBC Department of Family Practice Clinical Professor and Family physician, Dr. Maria Hubenette, they explore the challenges of building trust, the gaps in virtual care for complex needs, and the power of compassion, honesty, and personalized support. This compelling episode sheds light on what it takes to transform patient care into a partnership.

Narrator - Dr. Kiran Veerapen
Featuring - Darren Lauscher, Heather McCain, Dr. Maria Hubinette

Produced by UBC Faculty of Medicine – Digital Solutions: Education – EdTech
Producer/Editor/Writer - Stephen Gillis
Audio Mastering and Cover Art Design - Sam McGuinness
Executive Producer/Story Editor - Zachary Rothman
Music licensed via Epidemic Sound

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