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Welcome to Episode 7 of The Battered Mechanic! Join your host Erik Bentley as he dives into the critical aspects of quality control within the automotive industry. Learn about the '20 minute rule,' the importance of cultivating a culture centered on quality over quantity, and the significance of hiring passionate technicians. Erik emphasizes the need for a clean and organized work environment, alignment with like-minded vendors, and constant improvement to ensure top-notch service. Discover practical tips and insights to enhance your shop's QC process and ensure long-term success. Don't forget to like, comment, and subscribe!

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