EP. 1: The Customer is NOT Always Right
Update: 2020-01-10
Description
In this first episode, get a tasting (if you will) of the shenanigans from customers who entitle themselves "always right".
Cousin Ed, a restaurant owner in Los Angeles, shares his hilarious (and at times incredulous) stories of less-than-ideal customer interactions that are sadly just 'part-of-the-biz' in this space.
Laugh along as he compares the restaurant customer dealings with the way he used to handle customer service quarrels when he ran liquor stores in da hood.
WARNING: This podcast is NOT for the easily offended.
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