DiscoverPodcasts - Insurance JournalEP. 108: How Agentic AI is Supercharging the Insurance Workforce
EP. 108: How Agentic AI is Supercharging the Insurance Workforce

EP. 108: How Agentic AI is Supercharging the Insurance Workforce

Update: 2025-10-22
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In this episode, John Kain, director of financial services market development at AWS, shares how insurers are moving beyond traditional generative AI toward intelligent, autonomous workflows that can make decisions, execute tasks, and work together like human employees. From customer service and claims processing to training and onboarding, he says agentic AI is accelerating transformation and making employees more effective, not obsolete. He explains why insurance is uniquely positioned for this shift. Check it out!


This episode is brought to you by RPS. RPS helps brokers drive client success in the E&S space. See how RPS delivers tailored, data-driven insurance, benefits and underwriting solutions at RPSins.com.


The post EP. 108: How Agentic AI is Supercharging the Insurance Workforce appeared first on Insurance Journal TV.

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EP. 108: How Agentic AI is Supercharging the Insurance Workforce

EP. 108: How Agentic AI is Supercharging the Insurance Workforce

Ashley Waldrop