Tracy and I met 9 years ago when she commented on the Facing Homelessness Facebook page. Her sharing was, you could say, a tour de force of emotional outpouring.

Today I want to revisit that exchange because something important happened, something I believe is available to all of us and provides a path for moving forward when discussing difficult societal issues.

Tracy’s comments on the Facebook page were, for sure, ones of disgust and even anger towards those living homeless in her neighborhood. They were not unlike the polarized back and forth emotional statements we often see in the world of social media. However, Tracy did something remarkable after sharing her comment. She remained open and willing to engage.

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