You don't need to consistently look for big, humongous changes in your organization. According to Tanbir Grover, Chief Marketing and Digital Officer at Pet Valu, thinking about and focusing on the edges is critical as most things in your business are usually working quite well. The challenge is in getting alignment and support to work on making those things better. The trick according to Tanbir, is to figure out who you can ally with and gain alignment on a common vision to take things forward, and gain investment in making the good even better. Listen in as Tanbir and I discuss this as well as how Pet Valu has been transitioning itself into a digitally enabled, neighborhood partner in the health and wellbeing for pets of all kind. Oh, and learn that the movement of focusing on overall "wellness" isn't just for humans any longer!

Tanbir Grover is the Chief Marketing and Digital Officer of the Pet Valu, having responsibility of the Company’s omni-channel marketing, e-commerce and marketing analytics, including the Company’s loyalty program. Prior to joining Pet Valu, Mr. Grover served as Vice President, Digital at the Co-operators Group Limited from January 2020 to November 2020. Prior to that, he held a number of different roles at Lowe’s Canada from 2011 to 2020 where he most recently served as Vice President of e-commerce and Omnichannel. Mr. Grover also held senior digital and marketing positions at the Hudson’s Bay Company and Sears Canada. He is also a graduate of the Not for Profit Directors Education Program at the Institute of Corporate Directors at the University of Toronto.