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In this conversation, Mike discusses the practical implications of AI for small and medium-sized businesses. He emphasises the importance of organising data effectively, integrating AI into business processes, and maintaining originality and emotional intelligence in leadership. Scott highlights the need for businesses to adapt to technological changes while also recognising the enduring human elements that drive engagement and connection.

takeaways

• AI is not just for tech experts; it's for everyone.
• Organizing data is crucial for effective AI implementation.
• Appoint a data champion in your business.
• Design where AI fits in your processes.
• Run experiments to understand AI's impact.
• Creativity should come before AI assistance.
• Emotional intelligence is vital in the digital age.
• One-on-one meetings should focus on connection, not just performance.
• Recognize what will remain constant amidst change.
• Leaders must adapt to both technological and human needs.

Chapters

00:00
Introduction to AI in Business

05:36
The Role of Humans and AI Collaboration

11:38
Emotional Intelligence and Leadership

keywords
AI, small business, data organization, emotional intelligence, originality, business processes, leadership, technology, productivity, change management

Find out more about working with me or about applying to join the ILN. mike@smbmastery.com.au

https://www.linkedin.com/in/mikeadamscott/

https://theintentionalleaders.com/