EPISODE #183: Navigating HOA Collections & Payment Plans
Description
Host Regan Brown and Bill Mann, President of The GB Group Construction & Painting, sit down with Reale Edgerton, an Account Executive at Axela Technologies, to discuss the critical role of collections in HOAs. They explore the importance of having a solid collection policy and the benefits of offering payment plans to homeowners who fall behind on dues.
Chapters
00:00 Introduction and Background
03:18 The First Steps for Managers
06:23 Setting Up Payment Plans
08:15 Addressing Special Assessments
11:50 Legal Considerations and Involving Attorneys
13:57 Penalties and Consequences
15:59 Ensuring Fairness and Avoiding Bias
18:19 Reviewing and Working with Attorneys
20:55 The Impact of Delinquencies on Loans
25:07 The Ripple Effect of Delinquencies
27:07 Assistance Programs and Grants
30:41 Conclusion and Contact Information
United States
