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Empowered agents and personalised support: transforming service desk experiences

Empowered agents and personalised support: transforming service desk experiences

Update: 2025-04-01
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Discover how organisations can evolve their service desks to deliver more than just IT support – empowering agents, personalising service, and blending the best of human and AI. 

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Empowered agents and personalised support: transforming service desk experiences

Empowered agents and personalised support: transforming service desk experiences

CGI UK