In this episode of Bytes and Banter, Phil Gerbyshak joins us to talk about burnout, authenticity, and building a human-centered career in tech. From his early days as a book-loving teacher at heart to becoming a coach, speaker, and advocate for tech professionals, Phil shares lessons learned about navigating career pivots, recognizing burnout, and finding energy through self-reflection and connection.

We explore what it really means to lead with empathy, how to deepen professional relationships beyond hallway small talk, and why being human, helpful, and humble is more powerful than any new tool or trend. Plus, Phil reveals his go-to strategies for staying energized—and why naps, notebooks, and 3AM conversations might be the key to sustainable success.

🌐 Want more from Phil? Sign Up for his weekly writings at https://happyaf.substack.com and connect with him on LinkedIn.

Phil Gerbyshak is a high-energy speaker, trainer, and former tech leader who knows the real-world pressures of IT support—because he’s lived them. With two decades in technology, sales, and leadership, Phil now helps tech teams tackle burnout, boost engagement, and lead with empathy. He’s an award-winning speaker and author featured in USA Today, Forbes, and Inc., and brings relatable, real-talk insights to every room. Whether he’s talking help desks or human connection, Phil makes it practical, memorable—and actually fun.

----------------------------------------------------------------------------------------------------------------------

HDI Local Chapters is an all volunteer not-for-profit that brings Technical Support professionals together to connect, share and discuss common challenges, and learn from industry innovators and each other --- https://www.hdilocalchapters.org

-----------------------------------------------------------------------------------------------------------------------

Bytes and Banter Podcast Team

Creative Producer/Host: Rocky McGuire - https://www.linkedin.com/in/rockymcguire/

Executive Producer: Terri Oropeza - https://www.linkedin.com/in/toropeza/

Associate Producer: Colleen Rush - https://www.linkedin.com/in/colleen-rush-3603241/

Associate Producer - Daniel Guinto - https://www.linkedin.com/in/daniel-guinto-7b723630/

Technical Producer: Dustin Canter - https://www.linkedin.com/in/dustincanter/

Podcast Operating System: https://www.PodTechs.com

Post-Production: https://www.PodTechs.com