Engaging Clients By Building An Innovative Experience Using Purposeful Design
Update: 2023-07-20
Description
H. Adam Holt, CEO and Founder of Asset-Map is not the first financial advisor to have had an epiphany that led to a revamped approach to how we worked with his clients. But, he just might be the guy who's quest to design a client experience that led to the most meaningful impact for the wealth management industry to date.
As you'll hear in this episode of the podcast, Adam and his team at Asset-Map have made a key discovery about the business of wealth management. We are in the "process as a service" business. Financial advice isn't just being a resource for clients and managing assets. It is about a process for helping clients maximize their life experience.
Resources Mentioned In This Episode:
- Adam’s Podcast - Rethink. The Financial Advisor podcast
- John’s Book Recommendation - Designing the Obvious: A Common Sense Approach to Web and Mobile Application Design
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