DiscoverCX Insider - Customer experience leaders sharing insights and ideas for customer service successEntrepreneurialism: Making Success Happen - Ajmal Mushtaq (Boss Pizza) #124
Entrepreneurialism: Making Success Happen - Ajmal Mushtaq (Boss Pizza) #124

Entrepreneurialism: Making Success Happen - Ajmal Mushtaq (Boss Pizza) #124

Update: 2025-01-08
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In this episode of CX Insider, we sit down with Ajmal Mushtaq, the CEO and founder of Boss Pizza, to uncover how he went from a law graduate and corporate career to building one of the UK’s largest takeaway operations. Ajmal shares his inspiring journey, the sacrifices he made, and how he turned a struggling family restaurant into a revolutionary pizza brand that's reshaping the food industry.


Contents:


[0:00:00 ] Introduction to Ajmal & Boss Pizza


[0:01:42 ] Career Journey: From Law to Pizza


[0:03:37 ] Building the Largest Takeaway Operation


[0:07:36 ] Launching Boss Pizza During COVID


[0:08:08 ] Mega-Kitchen Efficiency


[0:14:08 ] The Secret of Brand Success


[0:20:20 ] Challenges of Franchising


[0:22:31 ] How Tech Drives Growth


[0:41:12 ] Building a Winning Team


[0:42:33 ] Redefining Success

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Entrepreneurialism: Making Success Happen - Ajmal Mushtaq (Boss Pizza) #124

Entrepreneurialism: Making Success Happen - Ajmal Mushtaq (Boss Pizza) #124

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