Episode 109, Sandra Cashe, Setting Up for a CS Platform

Ep 108, Jennie Li, Planning for Digital Customer Success

Ep 107, Tao Stadler, Scoring Utilization

Ep 106, Irene Lefton, Customer Success from the Customer's Perspective

Ep 105, Bob London, How to Tear Down the Wall Between Customers and Vendors

Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success

Ep 103, Bill Cushard, The Business Model of Customer Success

Ep 102, Gary Rubinstein, Account Planning

Ep 101, Emily Garza, Building Cross-Functional Relationships

Ep 100, Shreesha Ramdas and Sanjay Poonen, Executive Alignment to Achieve Customer Centricity

We are thrilled to announce that Strikedeck Radio is turning 100!

Strikedeck Radio is Turning 100!!

Ep 99, Book: The 7 Pillars of Customer Success, Wayne McCulloch

Ep 98, Donna Weber, Onboarding Matters

Ep 97, Sherrod Patching, TAMs vs CSMs

Ep 96, Heather Matthews, Communication & Service in Customer Success

Ep 95, Jim Kalbach, The Jobs to be Done Playbook

Ep 94, Max Klimmek, Building & Scaling a Global CS Team

Ep 93, Andrew Rowlands, Developing CS in a Non-SaaS Environment

Ep 92, Meredith Blanchar, Focusing on Value in 2021